Voistore Slim

Flexible, reliable and affordable recording solution.

• Web-based interface
• Advanced voice compression
• Fast search and retrieval
• Rock-solid reliability

Voistore Slim is designed to provide cost effective and reliable recording solutions for small to medium sized organisations or departments requiring 4 to 16 channels of recording. It is ideal where recording facilities are required for verification, quality, training or compliance applications and where budget is limited.

Voistore Slim Features:

True web based interface
Voistore Slim is a new-generation, highly expandable call recorder with a true web based interface. Because it is designed to be fully network compatible you can configure, control and retrieve calls at will from the desktop.

Advanced voice compression
Voistore Slim utilises the latest G.723.1 compression algorithm offering outstanding sound quality together with extremely high compression rates from just 6.3bps.

Voice files compressed using the G.723.1 algorithm are typically 5 times smaller than the equivalent recording stored using conventional ADPCM encoding.

For instance, 70GB of hard disk capacity would be enough to record as much as 25,000 hours.

Fast search and retrieval
The low-bandwidth audio streaming technology means that recordings are delivered extremely quickly, minimising the risk of network bottlenecks. The advanced design lets you search, retrieve and playback calls with impressive simplicity and speed.

Integration
Voistore Slim offers trunk-side and extension-side recording via a data port.

In addition the application software is built around widely accepted technologies and the hardware is based on COM components providing simple integration, customisation and maintenance.

Recording Options:

Voistore Slim offers Total recording, Selective recording, Time scheduled recording, Event Driven recording, Rules based recording and Random Recording.

Call archiving and audit trail
Voistore Slim is supplied with a DVD-RAM drive for archiving and an optional audit trail is available if required.

Easy to access a call
Voistore Slim saves call information in a central database, which is easily searched using the web browser interface. This capitalises on the existing, familiar IT infrastructure to give virtually instant call playback from any authorised PC.

Access is controlled via password-protected user accounts. A located call can be saved simply for e-mailing or manipulation using an industry standard voice file editor. The save format can be selected as either the universal standard WAV or, for minimum file size, using the compressed WMA format.

Voistore Slim Specification:

Channel capacity:
Recording channels per server : 4 to 16 channels

Voice processing: Sampling:
ITU-T G.711 64kbps, Compression : ITU-T G.723.1 6.3kbps

On-line storage capacity:
35,000 channel-hours on-line

Backup storage capacity:
Minimum 3,500 channel-hours on 9.4GB DVD-RAM

User interface:
XML Web service - using Internet Explorer

Recording control features:
Total recording - record all calls all the time. Selective recording - recorded by channel, agent ID.

Playback via LAN:
Playback via LAN and voice calls saved as .wma or wav files for easy distribution and manipulation

Quick search: Instant search for playback:
By date, time, channel, agent ID. Random access using DVD-RAM. VOD (voice-on-demand ) - Streamed playback of the recorded voice 1 Concurrent user licence.

Reporting and statistics:
Statistics not available with Slim version

Alert & monitoring service:
Remote setup - Remote setup and monitoring via a LAN and Email malfunction alert

Operating system:
MS Windows Professional

Line type support:
Analogue & digital extension

Integration:
Digital extension & Dialed number

Hardware:
PC Tower

Storacall reserves the right to continually develop our product range; as a result specifications are subject to change.